Shipping Policy

How long does the delivery take?

The delivery time consists of two phases:

1. Handling time (1 to 2 business days): Once your order is received, it will be confirmed, checked, and packaged within 1 to 2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.
2. Transit time (2 to 8 business days): The shipping time from our fulfilment centre to your delivery address is 2 to 8 business days (Monday to Friday).

Total estimated delivery time: 3 to 10 business days.

Shipping to the United Kingdom is free of charge. Please note that delivery times are estimates and may vary due to external factors such as public holidays, customs processing, or carrier delays.

Once your order ships, you can track it any time on our order tracking page.

Company details

Email: info@silverground.co.uk
Contact Form: silverground.co.uk/pages/contact
Phone: +44 7520 665467
Business Registration Number: 77321394
Customer Service: Monday to Friday, 9:00 am to 5:00 pm (GMT+1).